Contact Us
For questions, support, feedback, or technical assistance, please reach out to us through the following channels:
In-App Support
Access the Feedback section within the SmartAxom app to submit your questions or report issues directly from your device.
Frequently Asked Questions
Check the FAQs section in the app settings for answers to common questions about alerts, notifications, and app features.
Common Questions
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How do I update my contact information or notification preferences?
You can easily update your contact details and notification preferences by accessing the app settings and making the necessary changes.
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Will I receive alerts for emergencies outside of my current location?
The app is designed to send alerts based on your current location. However, you may have the option to receive alerts for specific areas of interest, such as your hometown or frequently visited locations through subscribed locations.
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Are the alerts available in multiple languages?
Yes, the app supports English and Assamese languages to ensure that users can receive alerts in their preferred language. You can change the language settings by clicking the language button next to current location.
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How often are the alerts updated?
The alerts are updated in real-time as new information becomes available. The app continuously monitors relevant sources to keep you informed with the latest updates.
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How can I provide feedback or report issues with the app?
You can find a dedicated feedback section within the app settings where you can provide feedback, report any issues, or contact us directly through email.
About SmartAxom
SmartAxom is a comprehensive disaster management and emergency response application developed by the Assam State Disaster Management Authority (ASDMA). The app helps citizens of Assam stay informed and safe during natural disasters and emergencies.
Key Features:
- â Real-time disaster alerts and warnings
- â Current weather conditions and forecasts
- â Emergency services locator (hospitals, police, fire stations)
- â Interactive maps with disaster information
- â Flood, earthquake, and lightning alerts
- â Emergency reporting and assistance
- â Multi-language support (English & Assamese)